Beginning September 1, 2023, the following changes to the Service Contract Provider (SCP) program will go into effect as a result of recently-passed legislation (HB 4316). The following information will be exempted from public disclosure under the Public Information Act: If you have any questions, please contact customer service.
TDLR held a Virtual Summit for Residential Service Companies (Home Warranties) on December 14, 2021. You can watch the summit on TDLR’s YouTube channel.
Oversight of the Residential Service Companies (Home Warranties) (RSC) program was transferred to TDLR from the Texas Real Estate Commission (TREC) on September 1, 2021. Residential Service Companies are licensed to provide consumers with contracts also known as Home Warranties. Residential service contracts cover the cost of replacing or repairing damage to large home appliances or residential electrical, plumbing,… Read More about Residential Service Companies (Home Warranties)
TDLR has an RSC Ombudsman to assist consumers with issues related to RSCs, including claim delays or denials, by providing an intermediary between the RSC and the consumer when the consumer needs assistance communicating with an RSC. If you have any questions or concerns related to an RSC or your residential service contract, please contact… Read More about RSC Ombudsman Program
